Tropical Fruit Garden Vacation Re​sort

Contract of Hire: The Rental Contract shall be between the Clients and the Owner of the Property. It shall be deemed to be made subject to these Terms and Conditions. The Rental Contract is not effective until the Clients receive a written confirmation of booking.

Initial Payment: Bookings will be confirmed upon receipt of the required deposit payment of rental and the signed booking form. However, if the booking is made within two months of the vacation commencement date, the full amount of rental Deposit will be required on booking.

Security Deposit: A returnable deposit of US$ 200 is required to be paid on arrival by credit card. This is to be held as security against return of keys, inventory damage, excess cleaning cost etc. The management company will return this deposit to the Clients subject to a satisfactory inspection.

Balance Payment for bookings after Mach 31, 2021: The balance of the rental costs is due with a confirmed rental agreement. The owner reserves the right to cancel a rental contract where payment has not been received 5 working days after due date. Relevant Taxes (13%) are due with the payment.

Confirmation of Booking: Once a confirmation has been issued, the Client is responsible for the total price of the property rental as shown on the confirmation. Signing of the booking forms constitutes acceptance of these Terms and Conditions by the Client. If the booking is made by phone, text message or email and no booking forms are signed your payment will be deemed to be acceptance of these Terms and Conditions by the Client, so please read all of the terms and conditions carefully.

Cancellation:

If, for whatever reason, it is necessary to cancel your booked accommodation, please do so as early as possible. In your own interest and to avoid misunderstandings, we strongly recommend that you submit your cancellation in writing . The date of receipt of the cancellation is decisive for the date of cancellation.

If you resign from the travel contract or if you do not even start your vacation without cancelling the reservation contract, we are entitled to charge the following cancellation fees (cancellation costs):

In case of cancellation, the customer has to pay 90% of the agreed total price per booked apartment and booked nights.

We recommend our vacation guests to take out an insurance policy which includes a special Corona cover.

Liability: The Owner cannot accept liability for the acts of our principals over whom we have no control ( such as airlines, car hire companies, and rental management companies, travel restrictions and shut-downs). The Owner cannot accept liability whatsoever for any injury sustained by guests or any other visitors to the home or swimming pool or for any loss or damage, howsoever caused, to any property brought to the premises. All information concerning the property and facilities is correct at the time of going to press but may be changed without prior warning for safety reasons. It is expressly agreed upon that the Client will not hold harmless the Owners or representatives, for any accident, injury or distress, financial claim or claims of any sort, that may result from any such accident, injury or distress by the tenant, Client or any other person however so caused or incurred. At no time should children be allowed to play within the pool/deck area , unless supervised by an adult.

Party Size: The rental property may not be occupied by more people than stated in the booking confirmation. The specified maximum number of persons also includes children and infants. Exception: If a different arrangement has been expressly agreed and also confirmed by us. In case of overcrowding, the landlord has the right to return or expel excess persons or cancel the booking with costs due to breach of contract.

Clients responsibilities: The client is responsible for the property and is expected to take all reasonable care of it. All equipment, utensils, etc. must be left clean and tidy at the end of the hire period. A charge may be incurred should excessive cleaning be required after departure , this may be deducted from the Security Deposit.

Damages: All the damages and breakages are the responsibility of the Clients and associated costs shall be refundable on demand.

Arrival and Departure:

Check in time is after 4 pm. on the day of arrival.

Check out time is before 10 am. on the day of departure.

Amendments: If, after booking, the clients decide to alter any details, the Owners will do their utmost to make the requested change provided that they are informed at least 8 weeks prior to arrival. Alterations requested within 8 weeks of arrival may have to be treated as a cancellation.

Change or cancellation by the Owners: Whenever possible all changes will be advised without delay. Should circumstances, beyond the control of the Owners require them to cancel the booking, they will wherever possible offer alternative agreements. Should these prove unacceptable and once instructions have been received by the Client in writing, the Client will receive a full refund of all monies paid.

Force Majeure: The Owners accept no responsibility and shall not be liable in respect of loss or damage or changes caused by Force Majuere (e.g. strikes, tide, flood, closure of airports, weather conditions etc.) or any other event beyond their control.unless the state or local authorities order mandatory evacuations in a "Tropical Storm/Hurricane Warning area"

Insurance: The Client is strongly advised to take an adequate insurance cover. Never travel without insurance. The Owners are not responsible for any deaths, injuries, longer illness or loss or damage of property including motor vehicles or to that of any guest however caused.

Price Guarantee: The prices quoted are subject to change. However, once your deposit has been received there will be no increase in price.

We recommend our guests to take out an insurance policy which includes a special Corona cover.